Privacy Policy for Mentalballs Pest Control Visitors and Callers

Last updated: October 2026

This policy explains what Mentalballs Pest Control ("we", "us") does with your information when you browse mentalballs.property, use the phone number shown here, or send in a request form. It is a general template and is not legal advice.

What We Gather From You

Some details come straight from you. These can include your name, phone number, email address, location and a short note about the pest or wildlife problem at your home. You share them when you phone in or fill out a form.

Other details are picked up automatically as you use the site. Examples are your IP address, browser and device type, the pages you open and when you visit. Calls to the number on this site may be tracked. Some calls may also be recorded for quality checks and billing.

Why We Use It

We use your information to:

• Match you with an independent pest control or wildlife removal provider that serves your area
• Pass your request details to that provider so they can reach out to you
• Reply to your questions and messages
• See how the website and phone lines get used
• Make the website and the service better
• Follow the law and guard against fraud or misuse

Who Else Sees It

Mentalballs Pest Control is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners. That lets them contact you about what you asked for. These providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help keep our website and phone systems running, such as hosting, analytics and call-tracking services. We may release information if the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a sale or a share. Where those laws apply to you, you may be able to opt out.

Cookies and Site Analytics

This site may use cookies and similar tools to learn how people move around it. Your browser settings let you control cookies. If you switch them off, some parts of the site may not work as expected.

Your Rights and Choices

Depending on where you live, you may be able to see, correct or delete the personal information we hold. You may also be able to opt out of certain sharing. To ask, email contact@mentalballs.property. We may need to confirm who you are before we act on your request.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no method of storing or sending data is completely safe. We keep information only as long as we need it for the reasons above, or as long as the law asks us to.

Children

This website is not made for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows when it last changed.

Get in Touch

If you have questions about this policy, email contact@mentalballs.property.